All cancellation requests must be made vía email to firstname.lastname@example.org. A $15 refund fee deducted from refund. Cancellation requests received 10 business days prior to the scheduled event will receive 100% refund or credit towards future events. A 50% refund will be granted if the request is received between 9 and 5 business days prior to the scheduled event or we can offer 100% credit towards future events. No refunds will be granted if the request is received within fewer than 5 days prior to the scheduled event. Any cancellation request received fewer than 10 business days prior to a scheduled event due to an extenuating circumstance may be reviewed by us and then we will recommend the appropriate action.
We ride rain or shine. No rain check available due to weather.